Is Marpai Health Insurance fraud?

• Monthly Subscriptions: Customers may see charges for recurring monthly membership or service fees associated with their health plans.
• Healthcare Services: Charges can occur due to usage of medical services, including doctor visits, lab tests, or telehealth appointments.
• Prescription Medications: Users may be billed for prescriptions filled through their health plan, especially if they chose a different pharmacy not covered by their plan.
• Out-of-Network Providers: If users see an out-of-network provider, they may incur higher charges than expected.
• Co-Payments: Many users reported seeing charges related to co-payments for various services when accessing healthcare.
• Additional Coverage: Charges for optional services or additional coverage selected during enrollment might also appear on statements.
• Administrative Fees: Some customers noted charges related to administrative fees that can occur during claims processing.
• One-Time Purchases: Users may have made one-time purchases related to health and wellness products offered by Marpai Health.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the marpaihealth.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the marpaihealth.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with marpaihealth.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.