Is Marpai Health Services fraud?

• Subscription Fees: Many users report recurring charges related to subscription plans they signed up for while using Marpai Health services.
• Health Services: Charges can appear for medical services accessed through the platform, including consultations or treatments.
• Wellness Programs: Some customers mentioned fees for wellness programs or health coaching they opted into.
• Premium Features: Users have noted additional charges for accessing premium features or content that goes beyond the standard offerings.
• Data Fees: Occasionally, charges may stem from health data monitoring or tracking features that incur costs.
• Account Upgrades: Users discussed being billed for upgrading their accounts or changing their service plans.
• Accidental Enrollments: Some customers inadvertently signed up for services or features, resulting in unexpected charges.
• Trial Conversion: People have experienced charges after a free trial converted into a paid subscription without clear notice.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the marpaihealth.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the marpaihealth.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with marpaihealth.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.