Is MATCH SUBSCRIPTION fraud?

• Subscription Fees: Many users report being charged for subscriptions they signed up for, either unintentionally or during free trials that converted to paid plans.
• In-App Purchases: Charges may occur for additional services or features within the app, such as boosts or premium messaging options.
• Automatic Renewals: Users often mention that their subscriptions automatically renewed, resulting in unexpected charges.
• Multiple Accounts: Some users realize they have multiple accounts and are being charged for each one, especially if they forgot they subscribed on an earlier account.
• Inactivity Fees: Some reports suggest charges for accounts that remain inactive over a prolonged period.
• Currency Conversion Fees: International users may face additional charges related to currency conversion, not just the primary fee.
• Failed Payment Attempts: Users may see charges if a payment fails, and then retrying the transaction leads to additional billing.
• Promotional Offers: Following the acceptance of a promotional offer, users might find these lead to subsequent charges that weren't clear upfront.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the match.box via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the match.box refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with match.box, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.