What is "Matthews Inv"?
Matthews Investigations is a company that helps people with things like background checks, private investigations, and surveillance services. They offer subscription plans, which means you can pay a set amount each month for ongoing support or services you might need. If you see a charge from them, it could be for the subscription you've chosen or specific investigative services they provided.
- Matthews: The name of the merchant or business where the transaction took place.
- Inv: This likely stands for "Invoice" or "Investment" indicating that this transaction may be related to a purchase of goods or services, or possibly a financial investment.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from matthews & matthews?
- Subscriptions: Some users report that they were unknowingly enrolled in a subscription service after signing up for a free trial or other promotional offer.
- One-time Services: Charges may come from one-time investigative services rendered, such as background checks or other specific investigations requested by the customer.
- Additional Fees: Customers have mentioned unexpected additional fees for services beyond what was initially quoted, leading to higher final charges.
- Recurrent Charges: Certain users have experienced ongoing monthly fees for services they thought they had canceled.
- Data Retrieval Costs: Users have encountered charges related to the retrieval or processing of information they requested, which are sometimes not clarified upfront.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the matthewsinvestigations.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the matthewsinvestigations.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with matthewsinvestigations.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
matthews & matthews Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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