Is Investigation Fee fraud?

• License Renewal Fees: Many customers encounter charges related to renewing their medical licenses, which is a standard requirement for practicing healthcare.
• Application Fees: Individuals applying for a medical license or related credentials may see charges for application processing.
• Continuing Education: Some charges might stem from required continuing education courses that healthcare professionals must complete.
• Complaint Investigation Fees: If a complaint is filed against a provider, there could be fees related to the investigation process.
• Handling Fees: There are sometimes fees associated with the handling or processing of various documentation or requests.
• Subscriptions for Updates: Some users may have subscribed to receive updates or newsletters from the Medical Board, resulting in recurring charges.
• Legal or Disciplinary Actions: Charges might occur if a provider is involved in legal processes or disciplinary actions requiring financial submissions.
• Service Usage Fees: Charges could be related to specific services accessed through the MBC's website, such as online tools or applications.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mbc.ca.gov via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mbc.ca.gov refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mbc.ca.gov, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.