Is MEMBERSHERPA fraud?

• Subscription Services: Many users have reported being charged for subscription services they signed up for, often without realizing they had entered a recurring billing cycle.
• Free Trials: Some customers mentioned being charged after their free trial period ended, indicating a lack of clarity about when charges would begin.
• One-time Purchases: Charges may also arise from one-time purchases made on the site for various services or products.
• Automatic Renewals: Several users experienced unexpected charges due to automatic renewals of memberships, which they didn't remember opting into.
• Account Sharing: Charges can occur if multiple people use the same account, leading to confusion about who made purchases.
• Forgotten Accounts: Customers sometimes forget they created an account for a service, leading to surprise transactions on their statements.
• Add-on Services: Users may unknowingly select add-ons during the signup process, resulting in additional charges.
• Inactivity Fees: A few complaints have surfaced regarding inactivity fees which are billed if the account is not used for a certain period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the membersherpa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the membersherpa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with membersherpa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.