Is MHR Counseling fraud?

• Subscription Services: Customers may be enrolled in recurring subscription plans for therapy or counseling services, which can lead to monthly charges.
• One-Time Services: Charges might result from individual sessions booked through the platform, such as teletherapy or assessments.
• Additional Features: Users may purchase supplementary resources like worksheets, self-help materials, or specialized programs that carry separate fees.
• No-Show Fees: Some users noted being charged for missed appointments, which was clearly stated in the cancellation policy.
• Upgrades or Premium Access: Users might opt for enhanced features, such as premium therapist matching or advanced access to resources, leading to additional costs.
• Trial Periods Converting to Paid: After a free trial, users may unintentionally continue with a paid subscription if they did not cancel in time.
• Third-Party Billing: Some charges may originate from third-party services linked to MHR, causing confusion among customers regarding the source of the charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.