Is MHR Therapy Fees fraud?

• Subscription Fees: Many users report being charged for recurring subscriptions, either intended or unintended, that they may not have fully understood when signing up.
• Service Usage: Charges may arise from specific services used, such as therapy sessions, assessments, or coaching that were paid for either on a per-session basis or through a package.
• Trial Periods: Users often mention confusion around trial periods that transition into paid subscriptions if not canceled in time.
• In-app Purchases: Some customers find unexpected charges from in-app purchases related to additional features or resources offered through the platform.
• Cancellation Issues: Problems with canceling a subscription or service often lead to charges that customers believe should not have occurred.
• Auto-renewal Policies: There are reports of users overlooking auto-renewal policies that trigger charges after the initial term ends.
• Multiple Accounts: Users sometimes unintentionally create multiple accounts, leading to separate charges without realizing the overlap.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.