Is Mental Health Care fraud?

• Subscription Fees: Many users may have signed up for a subscription plan that charges monthly or annually for access to mental health resources and services.
• Service Charges: Charges may occur for specific sessions, including individual therapy sessions or group therapy programs, that users participated in.
• Annual Membership: Some users reported being charged for an annual membership fee that may automatically renew without clear notification.
• Additional Resources: Users may encounter charges for premium content, such as online courses, workshops, or exclusive articles on the website.
• Trial Period Expiration: If users initially signed up for a free trial, they might have been charged when the trial period expired and they did not cancel.
• In-app Purchases: Engagement with the platform’s app could lead to in-app purchases that result in unexpected charges.
• Billing Errors: Some users mentioned experiencing billing issues or unauthorized charges due to errors in the payment processing system.
• Consultation Fees: Initial consultations with licensed professionals might carry a fee that users weren't fully aware of at the time of booking.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.