Is Mental Health Recovery fraud?

• Subscription Fees: Many users report being charged for recurring subscription services they signed up for, whether intentionally or unintentionally.
• One-Time Purchases: Charges may stem from purchasing specific mental health resources, such as e-books or therapy sessions.
• Free Trials: Some customers mention being charged after a free trial period ended, often forgetting to cancel before being billed.
• Multiple Accounts: Users have found that charges can appear when they have multiple accounts, leading to confusion over which account is being billed.
• Therapy Sessions: Charges for individual therapy sessions or group therapy programs are common, which might not be clearly communicated upfront.
• Setup Fees: Initial setup or registration fees for accessing certain resources or platforms can lead to unexpected charges.
• In-App Purchases: For those using mobile apps linked to MHR, in-app purchases can add to their billing without clear visibility.
• Insurance Billing Issues: Some users report being charged directly due to complications or errors with insurance billing processes.
• Billing Errors: Errors in processing payments, such as duplicating charges or incorrect amounts, can lead to unexpected fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.