Is Mental Health Resources fraud?

• Subscription Fees: Many users report being charged for automatic renewals of their subscription plans without clear notification.
• Therapy Session Fees: Charges may arise from individual therapy sessions booked through the platform, often leading to confusion about pricing processes.
• In-App Purchases: Some users mention additional fees for premium content or resources that may not be clearly labeled during the signup process.
• Membership Upgrades: Individuals might inadvertently upgrade their plans, leading to unforeseen charges.
• No-Show Fees: Users have noted being charged for missed appointments, which might not have been communicated clearly.
• Service Charges: Users have experienced charges for certain services that may not be covered under insurance or initial agreements.
• Billing for Trials: Free trial users have reported being charged once the trial period ended if they didn’t cancel in time.
• Family or Group Sessions: Increased charges may occur when booking sessions for multiple participants.
• Third-Party Billing Errors: Some users experienced unexpected charges due to mistakes made by their payment processors or insurance providers.
• Insurance Billing Issues: Confusion over insurance coverage can lead to unexpected out-of-pocket charges for sessions or services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.