Is Mental Health Support fraud?

• Subscription Fees: Many users may unknowingly sign up for a recurring subscription plan, leading to monthly charges.
• One-Time Purchases: Charges can arise from one-time payments for specific services or materials offered on the site.
• Consultation Services: Fees for initial consultations or therapy sessions are common, which could lead to unexpected billing.
• Trial Periods: Users might enter a trial period that automatically transitions into a paid subscription if not canceled in time.
• Inaccurate Billing: Some customers report being charged due to clerical errors or repeated transactions for the same service.
• Additional Resources: Purchasing additional resources like workbooks or audio sessions can also lead to charges.
• Account Management Fees: Certain users have indicated being charged for account maintenance or management services.
• Partner Services: Charges may come from partner companies offering mental health services linked to MHR, which can be confusing for users.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mhr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mhr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mhr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.