Is MDPets fraud?

• Recurring Subscriptions: Some customers may inadvertently sign up for monthly subscription services for pet supplies or grooming services, leading to automatic charges.
• One-Time Purchases: Charges may come from one-off purchases of pet food, toys, or supplies made on the website.
• Delivery Fees: Customers may see additional charges for delivery services if they opt for home delivery of larger items.
• Membership Fees: Certain loyalty programs or memberships might require an initial fee or renewal charges if not cancelled.
• Accidental Double Charges: Users have reported being charged twice for the same order due to glitches during the checkout process.
• Additional Services: Fees for grooming, training sessions, or veterinary services booked through the store might appear on credit statements.
• Sales Tax: Customers may overlook the added sales tax on their orders, which could lead to higher than expected charges.
• Overages on Subscription Plans: Exceeding usage limits on subscription services can result in extra fees being charged.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mobydickpets.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mobydickpets.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mobydickpets.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.