Is Momoya NYC fraud?

• Subscription Services: Some users reported being charged due to automatic renewals of subscription services they signed up for, which they may have forgotten about.
• Order Confirmation: Charges may appear following confirmed orders for delivery or takeout through their website or app.
• Additional Fees: Customers sometimes complain about unexpected additional fees, such as delivery charges or service fees, during the checkout process.
• Pending Transactions: Users have mentioned seeing temporary holds on their cards for orders that may not have been confirmed, which could lead to confusion.
• Refund Processing: Some users experienced delays or issues with refunds, leading them to see charges that they thought had been reversed.
• Multiple Transactions: Confirmation of multiple transactions on a single order may occur, especially if items were accidentally re-added to the cart.
• App Glitches: Technical issues or glitches in the app could result in duplicate charges for a single order, as noted by several users.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the momoyanyc.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the momoyanyc.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with momoyanyc.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.