Is MRS FIELDS CO fraud?

• Subscriptions: Customers may unknowingly sign up for a recurring subscription service for cookie deliveries or special offers.
• Single Purchases: Charges may appear related to one-time purchases of cookies or gifts made through the website.
• Promotional Offers: Users might be charged for promotional items or discounts that automatically renew unless canceled.
• Membership Fees: Some reports indicate charges for membership programs that grant discounts or exclusive access, which may not have been clearly stated at sign-up.
• Shipping Costs: Additional charges for shipping can occur, especially for expedited delivery options.
• Errors or Duplicates: Customers sometimes report duplicate charges due to technical issues during checkout.
• Account or Gift Card Issues: Problems with redeeming gift cards or account credits may lead to unexpected charges.
• International Transactions: Charges may reflect additional fees for international payments or currency conversion.
• Third-Party Services: Customers might also experience charges from third-party payment processors related to their transactions with Mrs. Fields.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mrsfields.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mrsfields.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mrsfields.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.