Is Upside Platform fraud?

• Subscription Fees: Customers may see recurring charges for a subscription to Upside's services, which can often be overlooked during sign-up.
• In-app Purchases: Some users report being charged for additional features or upgrades within the app that were not clearly communicated during the initial transaction.
• Service Fees: Charges can occur from specific services used through the app, such as booking travel or making reservations.
• Cancellation Fees: If users cancel a booking made through Upside, they might encounter cancellation fees that are charged to their accounts.
• Credit Card Authorizations: Temporary holds or authorizations might appear on statements, which can be mistaken for charges.
• Account Errors: Users sometimes report duplicate charges due to technical issues or account errors that result in multiple billing.
• Free Trial End: Users who signed up for a free trial may not realize that they will be billed automatically once the trial period concludes.
• Third-party Charges: Some charges may originate from third-party partners or vendors associated with Upside, which might not be clear at the time of the transaction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the myupside.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the myupside.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with myupside.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.