Is NASM Study Materials fraud?

• Membership Subscriptions: Customers often subscribe to various NASM courses which may involve recurring charges.
• Exam Registration Fees: Users frequently report charges related to registering for certification exams, which can be a separate cost from course fees.
• Study Material Purchases: Charges can arise from buying additional study materials or resources directly from NASM.
• Course Upgrades: Customers may accidentally opt for premium versions of courses or materials that lead to unexpected charges.
• Auto-renewal Features: Some users find they were enrolled in auto-renewal for their subscriptions, resulting in charges without prior notice.
• Failed Payment Attempts: Sometimes, users report being charged for a failed payment that was subsequently retried and processed later.
• Promotional Offers: Charges can occur if a customer misunderstands terms of a limited-time promotional offer for a course.
• Family or Group Accounts: Charges may also come from shared accounts or family plans, where additional fees might apply for extra users.
• Credential Verification Services: Some customers encounter charges related to verification services for their credentials after certification.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the nasmonline.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the nasmonline.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with nasmonline.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.