Is Navigator Credit Union fraud?

• Monthly Account Fees: Some customers have reported being charged a monthly maintenance fee for their accounts despite initial promotions stating otherwise.
• ATM Withdrawals: Users have mentioned fees for ATM withdrawals made at machines outside the Navigator network.
• Overdraft Fees: Charges incurred when account balances go below zero due to debit card transactions or checks processing.
• Early Account Closure: Fees applied if customers close their accounts within a certain period after opening.
• Loan Payments: Charges related to late payments on loans or credit products through the credit union.
• Subscription Services: Customers might not recognize recurring charges from linked subscription services that utilize their accounts for payment.
• Merchant Transactions: Some users noted unexpected transactions from merchants where they didn't intend to make purchases or had forgotten subscriptions.
• Foreign Transaction Fees: Charges for purchases made in foreign currencies or through international merchants.
• Service Charges: Fees for specific services like wire transfers, certified checks, or notary services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the navigatorcu.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the navigatorcu.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with navigatorcu.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.