Is Lock Services fraud?

• Subscription Services: Some users have reported being automatically enrolled in a service plan upon visiting the site, leading to recurring charges.
• Emergency Services: Charges may arise from urgent locksmith services requested outside normal hours, which can include additional fees.
• Misunderstood Fees: There are claims of additional fees that weren't clearly outlined during the transaction, including service call fees that some consider misleading.
• Equipment Purchases: Customers may inadvertently purchase additional equipment or services when trying to access locksmith services, resulting in unexpected charges.
• Extended Warranty or Protection Plans: Some users mentioned being offered extended service plans at checkout, leading to additional fees.
• Late or Cancellation Fees: In cases where appointments are missed or canceled without notice, customers might incur cancellation fees.
• Promotional Miscommunication: Some individuals found that promotions advertised may have conditions that led to higher-than-expected charges when finalizing their order.
• Hidden Costs: Users have reported discovering costs related to travel, mileage, or service complexity that were not made clear upfront.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the neighborhood-locksmith-store.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the neighborhood-locksmith-store.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with neighborhood-locksmith-store.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.