Is NESO Services fraud?

• Subscriptions: Customers may be charged for recurring subscription fees if they signed up for a service without realizing it, often through a free trial that converted into a paid subscription.
• One-time Purchases: Users might see charges from NESO for individual purchases made on their site, such as digital products, software, or memberships.
• Renewal Fees: Charges could be related to automatic renewals for services that users opted into, even if they did not actively remember signing up.
• In-app Purchases: Some users have reported charges from NESO linked to in-app transactions if they downloaded NESO-associated apps that allow for purchases.
• Account Upgrades: Fees for upgrading to premium features or services could also result in unexpected charges on users' accounts.
• Customer Support Services: Charges may come from services related to customer support or assistance that users engaged with and may not have fully understood the costs involved.
• Refund Processing Fees: In cases of refunds, customers noted that they might see deductions from their accounts for processing fees related to previous transactions.
• Trial Period Overcharges: Users have reported being charged immediately after a trial ends, highlighting the need to monitor trial periods closely.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the neso.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the neso.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with neso.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.