Is NEU TECHNOLOGIES fraud?

• Subscription Fees: Many users report being charged for a subscription service they signed up for, often forgetting the terms or trial period.
• In-App Purchases: Charges can occur from in-app purchases made while using Neu Technologies' applications or services.
• Recurring Charges: Some users noted that their accounts were automatically billed for services after an initial offer period.
• Upgrades: Charges may result from upgrading to a premium service or package that users may have selected unintentionally.
• Failed Cancellation Attempts: A common theme is users attempting to cancel their subscriptions but still getting charged due to not completing the process properly.
• Additional Services: Users might encounter charges for additional features or services they didn’t realize they opted into during their usage.
• Promotional Deals: Often, promotional deals lead to confusion where the initial low cost reverts to standard pricing, leading to unexpected charges.
• Currency Conversion Fees: For international users, currency conversion fees may apply if their billing country differs from their service location.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the neu.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the neu.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with neu.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.