Is NWSalon fraud?

• Subscriptions: Some users report being automatically enrolled in subscription services that charge monthly fees even after free trials.
• Product Purchases: Customers might see charges for specific products bought through the salon's website or during their appointments.
• Service Fees: Charges can occur for specific salon services such as haircuts, coloring, or styling.
• No-Show Fees: Users mention being charged for appointments they missed without proper cancellation notice.
• Late Cancellation Fees: Some customers have experienced fees for cancelling appointments too close to the scheduled time.
• Upcharges: Additional charges may result from upgraded services or premium products used during the appointment.
• Membership Fees: Customers may have signed up for a membership that includes automatic renewal.
• Tipping Charges: Users sometimes see additional charges if they opted for a tip on their payment method.
• Gift Cards or Vouchers: If redeeming a gift card or voucher, users might still see charges for exceeding the card's value.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the newwave-salon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the newwave-salon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with newwave-salon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.