What is "New Wave Hair"?
New Wave is your go-to salon for all things hair, offering services like cuts, colors, and styling to keep you looking fabulous. They have convenient subscription plans that let you receive regular treatments without the hassle of repeated payments. If you see a charge from them, itâs likely for your hair subscription, which helps maintain your style effortlessly.
- New Wave Hair: The name of the salon or store where the transaction took place.
- PIN: A Personal Identification Number used to authorize the transaction, ensuring it's secure.
- POS: Point of Sale, which means it's a transaction done at a physical location like a store or salon.
- PUR: Stands for Purchase, indicating that money was spent on goods or services.
- 12345: A unique identification number for this specific transaction, helping to track it if you have questions later.
- MAIN ST: The general area or street where the salon or store is located.
- XXXXXXXXXXXX: A partially hidden card number which helps protect your financial information during the transaction.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from new wave?
- Subscription Fees: Customers may be charged for monthly or yearly subscription plans that provide access to services or exclusive content.
- Service Charges: Charges can occur from salon services like haircuts, coloring, or treatments that have been booked and completed.
- Product Purchases: Users might see charges for purchasing hair care products or beauty items directly from the salon's website.
- Cancellation Fees: Some users reported being charged for late cancellations or no-shows as per the salon's policy.
- Special Promotions: If a customer signed up for a promotional offer, they may later see recurring charges if they did not opt out.
- Gift Cards: Purchases or redemptions of gift cards could appear as charges, especially if used with additional services.
- Stylist Tips: Customers may mistakenly believe that service costs include tips, which could result in a separate charge for gratuity.
- Rebook Fees: Some users mentioned that they were charged when they rebooked appointments within the cancellation window.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the newwave-salon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the newwave-salon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with newwave-salon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
new wave Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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