Is NewWave Services fraud?

• Subscription Fees: Customers might have unknowingly signed up for a subscription plan that includes recurring monthly charges.
• Product Purchases: Charges may stem from buying products directly from the salon's website or during a visit, including hair care products or services.
• Services Rendered: Users could see charges for specific salon services they received, such as haircuts, coloring, or treatments.
• Cancellation Fees: Some users reported unexpected charges related to cancellation fees if appointments were not cancelled within a specified timeframe.
• No-Show Fees: Customers mentioned being charged for missing scheduled appointments without notice.
• Upgrades or Add-ons: Charges might occur if customers opted for additional services or upgrades during their visit, such as hair treatments or styling products.
• Promotional Offers: Some users noted being charged for promotions that were misunderstood, leading to unexpected billing.
• Account Errors: Occasionally, users reported charges due to administrative errors or double billing, leading to confusion over what they were actually billed for.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the newwave-salon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the newwave-salon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with newwave-salon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.