Is nGROUP Services fraud?

• Subscription Services: Customers may have unknowingly signed up for a subscription service, leading to recurring charges on their accounts.
• A Free Trial Conversion: Users report issues where they entered a free trial period which later converted to a paid subscription without clear notification.
• In-app Purchases: Some users mention unexpected charges from in-app purchases while using a service or app affiliated with nGROUP.
• Multiple Accounts: Confusion over multiple accounts can lead customers to forget about a subscription, causing charges they didn't anticipate.
• Third-party Platforms: Charges might be associated with platforms or applications that utilize nGROUP services, which users may not directly recognize.
• Billing Errors: Some customers have reported being charged due to billing errors or disputes that were not resolved quickly.
• Family Account Usage: Family members using shared accounts can result in charges that the primary account holder may not be aware of.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ngroup.biz via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ngroup.biz refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ngroup.biz, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.