Is NOODLES.COM fraud?

• Subscription Services: Many users reported being charged for ongoing subscriptions they may have forgotten about after signing up for a trial or an automatic renewal.
• In-App Purchases: Some customers experienced charges related to in-app purchases, particularly if they made any upgrades or bought additional features within the app.
• Accidental Charges: Users discussed being charged due to accidentally clicking on payment confirmations or having confusion during the checkout process.
• Multiple Accounts: It's not uncommon for users to create multiple accounts, leading to confusion and charges from different subscriptions or orders.
• Promotional Deals: Some individuals noted being charged after signing up for promotional offers that required a credit card, leading to future charges once the promo period ended.
• Miscommunication in Orders: Customers mentioned being billed for items they thought were free or discounted, due to misinterpretations of promotions or terms displayed on the website.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the noodles.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the noodles.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with noodles.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.