Is Noodles Order fraud?

• Automatic Subscriptions: Some users reported being automatically enrolled in a subscription service for regular deliveries or meal plans without realizing it.
• One-time Purchases: Charges can arise from one-time orders for food or merchandise through the Noodles website or app.
• In-app Purchases: Users mentioned making purchases within the app that could lead to unexpected charges, such as add-ons or premium content.
• Account Fees: Some have experienced recurring fees associated with maintaining an account for exclusive offers or loyalty programs.
• Delivery Charges: Additional charges might come from delivery fees if food is ordered through a third-party service.
• Promotional Trials: Customers sometimes signed up for promotional trials that convert into paid subscriptions if not canceled in time.
• Gift Cards: Users indicated they were charged for gift card purchases or balances upon redeeming them.
• Refund Issues: Confusion about refunds for canceled orders may also lead to unexpected charges appearing on statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the noodles.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the noodles.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with noodles.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.