Is NJ Medical fraud?

• Subscription Fees: Customers may be charged for monthly or annual subscriptions that automatically renew unless canceled.
• Consultation Fees: Charges may occur if users book telehealth consultations or services through the platform, which can include one-time fees for specific medical advice.
• Additional Services: Some users report being charged for additional services beyond initial consultations, such as follow-up appointments or tests.
• In-App Purchases: Users may unknowingly make in-app purchases for premium features or additional functionalities that incur fees.
• Insurance Issues: Some customers get unexpected charges due to complications with insurance claims, leading to out-of-pocket expenses.
• Free Trial Conversions: Users tied into free trials might see charges once the trial period ends if they haven’t canceled in time.
• Promotional Rates Ending: Charges may increase after promotional periods if users fail to switch plans before the promotion expires.
• Pending Transactions: Users might see charges as pending that later resolve or change if there are issues with payments or billing disputes.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the notjustmd.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the notjustmd.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with notjustmd.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.