What is "NOVO SERVICES"?
Novo is a banking platform designed for freelancers and small businesses, making it easier to manage your finances. They offer services like business accounts, invoicing, and subscriptions that help you keep track of your expenses and income. If you see a charge from Novo, it might be related to a subscription or payment processing for your business needs.
- NOVO: The name of the business or service provider.
- SERVICES: Indicates that the transaction relates to services being provided, rather than selling physical goods.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Novo?
- Subscription Services: Users may sign up for monthly services that automatically charge their account.
- Third-Party Apps: Charges from linked applications or services that require payment through their account.
- Merchant Transactions: Direct purchases or services from merchants using Novo for payment processing.
- Pending Transactions: Holds placed on accounts for anticipated charges that might show up before they are finalized.
- ATM Withdrawals: Fees for using out-of-network ATMs can appear as charges on the account.
- Foreign Transaction Fees: Charges for purchases made in another currency or country.
- Account Maintenance Fees: Some users reported unexpected fees related to account management or inactivity.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the novo.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the novo.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with novo.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Novo Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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