Is Nubank Transferência fraud?

This article and service are not officially affiliated with nubank

The Guide to Understanding Why You Were Charged By “Nubank Transferência” and What To Do About It (nubank.com)

Bella Khan, Subscription Cancellation Expert

Published August 27, 2025

Last updated January 14, 2026

1 min read

What is "Nubank Transferência"?

Nubank is a financial technology company that offers a range of services like easy banking, credit cards, and personal loans—all managed through a user-friendly app. They also provide subscription services for things like insurance or other financial products, which might lead to some billing that you notice. It's all about simplifying banking and making it accessible, so you can manage your money better and without extra fees.

Nubank: The name of the financial service or app being used for the transaction.
Transferência: This means "transfer" in Portuguese, indicating that money is being sent from one account to another.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from nubank?

Pricing: Nubank typically charges no annual fees for their credit and debit cards. Some users mention that they may be subject to interest rates if they carry a balance on loans or credit. Specific interest rates can vary based on creditworthiness and prevailing market conditions.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the nubank.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the nubank.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with nubank.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

nubank Customer Service Info

If you need assistance, here's how you can get in touch with nubank's support team.

Phone

The phone is not available.

support@nubank.com

Site

https://nubank.com.br/en/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from nubank show up?

NUBANK Nubank Payments Nubank Store Nubank Service Fee Nubank Transfer Nubank Recharge Nubank Subscription

The Easiest Way to Cancel nubank

If you're frustrated trying to cancel your subscription, membership, or bill from nubank—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.