Is Oasis Health Group fraud?

• Monthly Subscriptions: Some users reported being charged for monthly subscriptions that they may not have intended to continue after the trial period.
• Membership Fees: Charges for premium membership options were noted, often leading to confusion if users didn't remember signing up.
• In-App Purchases: Individuals mentioned accidental in-app purchases while navigating the site or app, leading to unexpected charges on their accounts.
• Additional Services: Some users have experienced charges for extra services that were not clearly communicated upfront, such as premium health consultations.
• Auto-Renewals: Users reported being charged due to auto-renewal settings that were enabled, even when they believed they had canceled their plans.
• Testing Fees: Charges related to initial assessment or testing fees for health consultations were also mentioned, which might not have been clearly outlined during the signup process.
• Promotional Charges: A few users highlighted that promotional offers sometimes convert to regular charges after the promotional period ends, catching them off guard.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the oasishealth.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the oasishealth.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with oasishealth.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.