Is "OCTA TRAILS SERVICE" fraud?

The Guide to Understanding Why You Were Charged By “OCTA TRAILS SERVICE” and What To Do About It (octatrails.org)

Published

January 2, 2026

Updated

January 4, 2026

What is "OCTA TRAILS SERVICE"?

Octa Trails offers an easy way for you to explore and book outdoor adventures through their subscription service. By signing up, you can access various trails and experiences, making it perfect for those who love spending time in nature. If you've noticed a charge from them, it’s likely related to your subscription for these fun outdoor activities.

OCTA: The name of the business or organization providing the service.
TRAILS: Indicates the specific type of service or product being offered, possibly related to outdoor activities like hiking or biking trails.
SERVICE: Suggests that the transaction involves the provision of a service rather than a physical product.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Octa Trails?

Subscription Fees: Many users have reported being charged due to ongoing subscriptions that they may have signed up for and forgotten about.
One-Time Purchases: Charges may arise from purchasing specific tours, adventure packages, or experiences offered by Octa Trails.
Service Fees: Users have indicated that additional service fees could be applied to bookings, resulting in unexpected charges.
Account Renewal Charges: Some customers encountered charges related to automatic renewals of premium features associated with their Octa Trails accounts.
Cancellation Policies: Customers who canceled their plans sometimes faced charges due to cancellation policies that were not clearly stated or understood.
Inactivity Fees: Some users noted potential inactivity fees for not using their account over a certain period, leading to unexpected charges.
Currency Conversion Fees: If a transaction involves currency exchange, there may be additional charges that customers do not anticipate.
Accidental Charges: Instances of users clicking on links or options they did not fully comprehend, resulting in unintended purchases.
Third-Party Services: Charges might also be related to third-party services linked to Octa Trails, leading to confusion over the source of the charge.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the octatrails.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the octatrails.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with octatrails.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Octa Trails Customer Service Info

If you need assistance, here's how you can get in touch with Octa Trails's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@octatrails.org

Site

https://octatrails.org/contact

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What other ways do charges from Octa Trails show up?

OCTATRAILS OCTA TRAILS OCTATRAILS.ORG OCTRAILS OCTA-TRAILS OCTATRAIL-PURCHASE OCTA-TRAILS-ONLINE OCTATRAILS-SERVICE OCTA-TRAILS-INTNL OCTATRAILS-RENEWAL OCTA-TRAILS-PAYMENT

The Easiest Way to Cancel Octa Trails

If you're frustrated trying to cancel your subscription, membership, or bill from Octa Trails—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.