Is OFFICE MALL PURCHASE fraud?

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The Guide to Understanding Why You Were Charged By “OFFICE MALL PURCHASE” and What To Do About It (officemall.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "OFFICE MALL PURCHASE"?

Office Mall is an online service that helps you manage your office needs, from supplies to subscriptions. They offer a variety of products like paper, ink, and furniture, and you might see a bill from them if you've signed up for their subscription service, which delivers items right to your door. It’s super convenient if you want to keep your office stocked without the hassle!

OFFICE: Refers to the type of place where the purchase was made, often indicating it relates to business or professional activities.
MALL: Indicates that the purchase was made in a shopping mall, a place that contains several stores.
PURCHASE: This word shows that a transaction happened where money was exchanged for goods or services.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from office mall?

Subscription Fees: Customers may sign up for a subscription service which automatically renews, leading to recurring charges.
Purchases of Office Supplies: Users might be charged for acquiring various office products or supplies from the site.
Service Fees: Some services offered may come with associated fees that customers aren't aware of until they're charged.
Trial Period Charges: After a free trial, users may be charged if they forget to cancel before the trial period ends.
Shipping Costs: If there are purchases involving physical goods, shipping fees can add to the total charge.
Account Mismanagement: Customers sometimes inadvertently create multiple accounts, leading to unexpected charges on different accounts.
Late Fees: For certain service agreements, late fees may be charged if payments are not made on time.
One-Time Charges: Specific services or products may incur a one-time charge that users might not anticipate.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the officemall.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the officemall.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with officemall.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

office mall Customer Service Info

If you need assistance, here's how you can get in touch with office mall's support team.

Phone

The phone is not available.

customerservice@officemall.com

Site

https://www.officemall.com/contact-us

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from office mall show up?

OFFICEMALL.COM OFFICE MALL SUPPLIES OFFICEMALL ONLINE OFFICE MALL LLC OFFICE MALL RETAIL OFFICEMALL PURCHASE OFFICE MALL PRODUCT OFFICE MALL SALES OFFICE MALL ORDER OFFICE MALL SERVICE

The Easiest Way to Cancel office mall

If you're frustrated trying to cancel your subscription, membership, or bill from office mall—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.