Is OLIVEYOUNG fraud?

• Product Purchases: Customers commonly see charges for items purchased from Olive Young's online store, including skincare and beauty products.
• Subscription Services: Some users have reported being charged for subscription services, such as beauty boxes or membership programs, which may renew automatically.
• Shipping Fees: Additional shipping costs might apply to orders, contributing to the total charge on a customer's statement.
• Currency Conversion Fees: If customers are purchasing from outside South Korea, they may incur charges related to currency conversion by their bank or credit card provider.
• Return Shipping Fees: In cases where customers returned products, they noted charges for return shipping that were deducted from their refund.
• Promotional Deals: Some users mentioned being charged unexpectedly due to auto-renewal of certain promotional offers they initially signed up for, leading to confusion.
• Multiple Orders: Customers might not realize they accidentally placed multiple orders or that their order went through more than once due to website errors.
• Pre-Authorization Holds: Some users experienced charges that appeared as holds on their accounts, which are common in online retail to verify funds before the final transaction is completed.
• Account Issues: Occasionally, accounts may face issues leading to incorrect additional charges due to glitches or processing errors.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the oliveyoung.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the oliveyoung.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with oliveyoung.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.