Is OpenLink LLC fraud?

• Subscription Fees: Many users report being charged for annual or monthly subscriptions that they may have signed up for but forgotten about.
• Trial Period Conversions: Customers often mention being charged after a free trial period ended, even if they intended to cancel prior to the trial's expiration.
• Additional Services: Some users have indicated that they were charged for extra features or services that were not clearly outlined at the time of purchase.
• Multiple Accounts: Issues arise when users have multiple accounts, leading to unintentional charges on an account they do not actively manage.
• In-app Purchases: Users occasionally report charges linked to in-app purchases when using software products that offer upgrades or additional features.
• Billing Errors: Instances of billing errors have also been noted, where users are charged incorrectly or for services they didn't use.
• Payment Method Issues: Some customers experienced charges due to outdated payment methods being processed unexpectedly, often linked to auto-renew options.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the openlinksw.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the openlinksw.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with openlinksw.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.