Is Joe's Pizza fraud?

• Subscription Services: Customers may have unknowingly signed up for a monthly subscription service, leading to recurring charges.
• One-time Purchases: Charges for individual orders made through the website may appear, especially if multiple orders were placed in a short time frame.
• Delivery Fees: Additional fees for delivery services may be included in the final charge, which some users have found unexpected.
• Tips: Users might see additional charges if they automatically include tips, which can sometimes be a significant percentage of the total bill.
• Service Fees: Extra service fees for using certain payment methods or online ordering may appear, which can be confusing for customers.
• Refunds or Adjustments: In cases where refunds were processed or orders adjusted, customers might see multiple charges or credits that could lead to confusion.
• Gift Card Purchases: If customers bought gift cards, there would be associated charges that may not be immediately recognized as coming from Joe's Pizza & Pasta.
• Family or Shared Accounts: Users sharing accounts may not realize charges incurred by family members for their orders.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the orderjoes.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the orderjoes.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with orderjoes.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.