Is ORIENTAL TRADING CO fraud?

• Product Purchases: Customers often see charges when they buy items directly from Oriental Trading's website, including party supplies, crafts, and seasonal items.
• Subscription Services: Some users have reported being charged for subscriptions they didn’t realize they signed up for, which may be linked to promotional offers or frequent buyer programs.
• Shipping Fees: Additional costs may arise from shipping and handling charges that are added during checkout, which can sometimes lead to unexpected total amounts.
• Taxes: Depending on the customer's location, sales tax may be applied to the order total, resulting in a higher charge than anticipated.
• Backorders: If items are on backorder, customers may see charges for orders processed in advance, even if the items haven’t shipped yet.
• Account Management Fees: Some users mentioned charges for account management or service fees, which they weren’t aware of when creating their account.
• Order Adjustments: Changes to an order, such as upgrades in item quantity or selecting express shipping, can increase the final cost upon processing.
• Promotional Codes Invalidated: Users have noted that sometimes discounts don't apply as expected, leading to full charges instead of the discounted rate they anticipated.
• Multiple Transactions: Some customers reported seeing multiple charges for the same order if their transaction failed and they tried resubmitting it without realizing it went through.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the orientaltrading.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the orientaltrading.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with orientaltrading.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.