Is "OUTPOST SHOP" fraud?

The Guide to Understanding Why You Were Charged By “OUTPOST SHOP” and What To Do About It (outpost.us)

Published

September 2, 2025

Updated

September 3, 2025

What is "OUTPOST SHOP"?

Outpost is a handy platform that helps you manage subscriptions and bills all in one place. They offer services to track your recurring payments, so you always know what you owe and when it’s due. If you're seeing charges from Outpost, it’s likely for their subscription management tools, making your life a bit easier by keeping everything organized.

OUTPOST: This is the name of the store or business where the purchase was made.
SHOP: This indicates that it's a retail or online shopping environment, suggesting goods or services were available for sale.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from outpost?

Subscription Fees: Users may sign up for a monthly or annual subscription, leading to recurring charges.
One-time Purchases: Customers might accidentally make one-off purchases for products or services offered by Outpost.
Trial Period Charges: If users forget to cancel after a trial period, they may incur charges once the trial ends.
In-app Purchases: Users could be charged for additional features or content within apps associated with Outpost.
Auto-renewal Features: Some subscriptions automatically renew unless explicitly canceled, resulting in unexpected charges.
Account Upgrades: Changing account tiers or upgrading services may lead to increased billing.
Add-ons or Enhancements: Charges may occur for optional add-ons or service enhancements that users select.
Service Usage Fees: Users could be billed for overage or premium features based on usage of their accounts.
Family or Group Plans: If part of a group subscription, group members may face individual charges unexpectedly.
International Transaction Fees: Customers outside the U.S. may see additional fees related to currency conversion or international services.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the outpost.us via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the outpost.us refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with outpost.us, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

outpost Customer Service Info

If you need assistance, here's how you can get in touch with outpost's support team.

Phone

The phone is not available.

support@outpost.us

Site

https://outpost.us/contact/

Get help with your refund

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What other ways do charges from outpost show up?

OUTPOST-US OUTPOST OUTPOST U.S. OUTPOST PAYMENT OUTPOST-DDA OUTPOST-PURCHASE 1PASSWORD-OUTPOST 1PASSWORD OUTPOST-TRANSACTION OUTPOST-RECURRING OUTPOST-SUBSCRIPTION OUTPOST-SERVICES OUTPOST-DIGITAL OPOSTPAYMENT OUTPOST-ONLINE

The Easiest Way to Cancel outpost

If you're frustrated trying to cancel your subscription, membership, or bill from outpost—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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