Is Palenque Group LLC fraud?

• Subscription Services: Customers may have inadvertently signed up for recurring subscription plans that charge monthly or yearly.
• One-Time Purchases: Charges could be made for specific one-time purchases, including digital products or services provided by Palenque Group.
• Free Trials: Some users reported being charged after a free trial period ended, often due to forgetting to cancel the subscription.
• Additional Fees: Unexpected fees may occur for premium features or add-ons that users opted into.
• Account Verification: Some customers mentioned charges for account verification or initial settings that seemed to be related to signing up.
• Family or Group Accounts: Users shared experiences of unauthorized charges on a shared payment method linked to family or group accounts.
• Third-Party Services: Charges may stem from services offered through Palenque Group that users may not recognize immediately.”

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the palenquegroup.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the palenquegroup.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with palenquegroup.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.