Is PCBWay Purchase fraud?

This article and service are not officially affiliated with PCBWay

The Guide to Understanding Why You Were Charged By “PCBWay Purchase” and What To Do About It (pcbway.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "PCBWay Purchase"?

PCBWay is a helpful service for anyone who needs custom printed circuit boards (PCBs) made quickly and affordably. They offer everything from board design and manufacturing to assembly and parts sourcing. You might see a charge from them if you signed up for a subscription plan or made a recent order, which helps cover the costs of producing your PCBs. It's like having a go-to place for all your PCB needs!

PCBWay: This is the name of the company or merchant where the purchase was made.
Purchase: This indicates that a buying transaction took place.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from PCBWay?

PCB Fabrication Orders: Customers frequently see charges when they order PCB fabrication services, including setup fees and shipping costs.
Prototyping Services: Charges for prototype development can occur, especially for custom designs that require special specifications.
Assembly Services: If users choose assembly services, there can be additional charges for components, labor, and testing.
Shipping Fees: Charges are often incurred for expedited shipping options to receive PCBs faster.
Subscription Services: Some users reported unexpected charges related to subscription plans for premium features or faster service options.
Material Upgrades: Choosing higher quality or specialty materials can lead to increased costs compared to standard options.
Design Modifications: If customers request custom changes to their PCB designs, there may be fees associated with those modifications.
Payment Processing Fees: Certain payment methods may incur additional processing fees, which can result in higher final charges.
Currency Conversion Fees: International customers may face charges due to currency conversion when making payments in different currencies.
Service Fees for Support: Some users noted extra costs associated with customer support services for complex projects or urgent inquiries.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pcbway.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pcbway.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pcbway.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

PCBWay Customer Service Info

If you need assistance, here's how you can get in touch with PCBWay's support team.

Phone

The phone is not available.

support@pcbway.com

Site

https://www.pcbway.com/contact_us.html

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from PCBWay show up?

PCBWAY PCBWAY.COM PCB WAY PCBWAY SERVICES PCBWAY PAYMENT PCBWAY TRANSACTION PCBWAY ORDER PCBWAY DESIGN PCBWAY MANUFACTURING PCBWAY LLC PCBWAY INC PCBWay_Support PCBW Payments PCBWay_Online PCBWay_Charges PCBWay_Tech_Support PCBW_PAYMENT_SERVICE PCBW_DBA PCBW_ONLINE_STORE

The Easiest Way to Cancel PCBWay

If you're frustrated trying to cancel your subscription, membership, or bill from PCBWay—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.