Is PenAir CU Services fraud?

• Monthly Maintenance Fees: Some customers reported being charged regular monthly fees for maintaining their accounts.
• ATM Fees: Users noted charges when using ATMs outside of the Pen Air network.
• Overdraft Fees: Accounts that went into negative balance incurred overdraft fees.
• Wire Transfer Fees: Customers encountered charges for sending or receiving wire transfers.
• Credit Card Payments: Some experienced fees associated with payments on credit cards linked to their accounts.
• Subscription Services: Users mentioned subscription services linked to their accounts that they might have forgotten about.
• Merchant Charges: Charges from merchants that did not clarify were seen as unexpected fees.
• Loan Origination Fees: Customers discussed charges related to loans, including origination fees at the beginning of the loan term.
• Account Closure Fees: Some users indicated being charged when closing their account within a certain timeframe after opening.
• Foreign Transaction Fees: Those using their cards internationally reported additional fees for currency conversion or foreign transactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the penair.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the penair.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with penair.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.