Is Penny Lane fraud?

• Food and Drink Purchases: Customers may see charges for meals, drinks, or rounds ordered at the pub, especially if they pay with a card.
• Event Reservations: Charges may occur for booking special events or private rooms for parties and gatherings.
• Membership Fees: If the pub offers a loyalty or membership program, customers might be charged for annual or monthly fees.
• Online Orders: Some patrons have been charged for takeout or delivery orders placed through the pub's website or delivery apps.
• Merchandise Sales: Purchases of branded merchandise, such as shirts or mugs, can result in charges on a customer’s card.
• Service Fees: Fees for specific services like hosting trivia nights, live music events, or additional entertainment might appear on bills.
• Tips and Gratuity: Automatic gratuity may be added to large parties or events, leading to higher charges than expected.
• Recurring Subscription: Some users have reported unexpected recurring charges related to subscriptions for special promotions or exclusive events at the pub.
• Incorrect Billing: Some patrons have mentioned discrepancies in billing that led to charges they did not expect or understand.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pennylanepub.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pennylanepub.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pennylanepub.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.