Is "Phoner Payment" fraud?

The Guide to Understanding Why You Were Charged By “Phoner Payment” and What To Do About It (phonerapp.com)

Published

August 28, 2025

Updated

August 29, 2025

What is "Phoner Payment"?

Phoner is an app that lets you create and manage multiple phone numbers right from your smartphone. This is super handy if you want a separate number for work or online dating without buying a new phone. When you sign up for their subscription, you pay a monthly fee to keep your additional numbers active, which is why you might see a charge from them on your statement.

Phoner: The name of the service or merchant related to the payment, indicating that it involves phone services.
Payment: Refers to the transaction type, showing that money is being exchanged for goods or services.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Phoner?

Pricing: Phoner offers various plans starting from $5 for a single phone number for a month, with additional features available in higher tiers.

Reasons how people charge from Phoner:

Flexibility: Users can charge clients based on the duration of phone calls made from their accounts.
Convenience: The app allows users to handle multiple numbers without the complexity of traditional phone systems, enabling easy billing.
Per-Use Pricing: Users can set charges per call or per message sent, allowing for tailored pricing strategies.
Geographic Flexibility: Users can offer local numbers to clients in various regions, adding value to the service they provide.
Business Integration: Charges can be integrated with existing business models, particularly for freelancers and small businesses needing communication solutions.
Subscription Benefits: Users can opt for subscription models where clients are charged monthly for access to a dedicated number.
Usage Tracking: Phoner provides detailed usage metrics, enabling users to justify their charges based on actual services rendered.
Custom Branding: Users can brand their numbers, allowing them to charge more as part of a professional image.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the phonerapp.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the phonerapp.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with phonerapp.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Phoner Customer Service Info

If you need assistance, here's how you can get in touch with Phoner's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@phonerapp.com

Site

https://phonerapp.com/contact/

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What other ways do charges from Phoner show up?

PHONERAPP PHONER PHONER INC PHONER SUBSCRIPTION PHONERAPP.COM PHONER SERVICE PHONER CHARGE PHONER APP PURCHASE

The Easiest Way to Cancel Phoner

If you're frustrated trying to cancel your subscription, membership, or bill from Phoner—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.