Is PIE PAY fraud?

• Subscription Fees: Users might be charged for ongoing subscriptions that they signed up for, which could include premium features or services.
• One-Time Purchases: Charges may result from one-time purchases made within the app, such as special features or add-ons.
• Service Fees: Customers could see charges related to service fees for transactions processed through the platform.
• Trial Period Conversions: If users signed up for a free trial that converted to a paid plan without cancellation, they may incur charges.
• Auto-Renewals: Subscriptions that auto-renew at the end of their term can be a common source of unexpected charges.
• Payment Processing Fees: Transactions might include fees associated with payment processing that are passed onto users.
• In-app Transactions: Charges may arise from in-app transactions or microtransactions, which are common in many platforms.
• Unrecognized Transactions: Some users reported charges they didn’t recognize, possibly due to confusion over the service’s branding or transaction descriptions.
• Multiple Accounts: Users with multiple accounts might accidentally get charged on more than one account due to overlapping subscriptions.
• Shared Accounts: If account sharing occurs, charges may result from different users making purchases or subscribing to services without proper communication.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pie.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pie.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pie.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.