Is Pilot Freight fraud?

• Shipping Fees: Customers may see charges related to shipping services they have utilized for transporting goods.
• Freight Services: Many users report being charged for additional freight services, including handling and delivery options.
• Subscription Services: Some customers mentioned unexpected charges due to subscribing to services offered by Pilot Freight Services.
• Customs Fees: Charges can arise if the shipment crosses international borders, leading to customs duties and fees.
• Change Fees: Charges may apply for changes made to orders after the initial purchase, such as rescheduling deliveries.
• Fuel Surcharges: Users have noted additional fees related to fuel surcharges that may be applied during the shipping process.
• Insurance: Charges for added insurance on valuable shipments can lead to unexpected costs for some customers.
• Third-Party Costs: Customers shared experiences regarding charges passed from third-party logistic partners used in conjunction with Pilot Freight Services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pilotdelivers.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pilotdelivers.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pilotdelivers.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.