Is Pines Ice Academy fraud?

• Membership Fees: Users may sign up for seasonal or annual memberships that incur recurring charges.
• Ice Time Reservations: Charges can occur for booking specific time slots for practice or recreational ice skating.
• Event Tickets: Purchasing tickets for special events or hockey games might result in additional charges.
• Gear Rentals: Renting skates or other equipment can lead to separate transaction fees.
• Classes and Clinics: Enrolling in skating lessons, hockey clinics, or other training sessions can incite charges.
• Merchandise Purchases: Buying apparel or gear from the arena’s shop may appear on account statements.
• Concessions or Snack Bar: Charges for food and drinks consumed at the arena can also contribute to unexpected charges.
• Late Cancellation Fees: Users might incur charges if they cancel reservations or classes too late.
• Parking Fees: Some events may have associated parking costs that could show up as charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pinesice.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pinesice.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pinesice.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.