Is Pines Ice Rental fraud?

• Membership Fees: Customers may be charged for monthly or annual memberships that provide access to special events and discounts.
• Skate Rentals: Charges for renting ice skates or other equipment during visits.
• Ice Time Rentals: Fees for renting ice time for private skating sessions, parties, or hockey practices.
• Lessons or Coaching: Payments for individual or group skating lessons provided by professional coaches.
• Concessions and Merchandise: Expenses incurred at the concession stand or for branded merchandise available on-site.
• Event Fees: Charges for participating in special events, such as competitions or themed skate nights.
• Birthday Party Packages: Costs for hosting scheduled birthday parties, including food, drinks, and decorations.
• Online Booking Fees: Additional charges that may apply when booking services online through their website.
• Late Fees: Possible extra fees for late payments or cancellations related to booked services.
• Subscription Services: Monthly subscriptions for access to exclusive training programs or online content.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pinesice.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pinesice.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pinesice.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.