Is Pines Ice Skating fraud?

• Membership Fees: Customers may be charged for various membership plans that provide access to the rink or special discounts.
• Ice Time Rentals: Charges can occur for renting ice time for practices, games, or events.
• Concessions or Merchandise: Purchases at the arena's concession stands or shop may show up as charges.
• Skate Rentals: Fees for renting skates during visits can lead to charges on accounts.
• Program Fees: Participation in classes, lessons, or youth hockey programs may entail additional costs.
• Event Ticket Sales: If purchasing tickets for events or special sessions, these charges may be processed through their system.
• Late Fees: Customers might incur late fees for missed payments related to rental agreements or membership dues.
• Cancellation Fees: If a reservation is canceled outside of the allowed timeframe, cancellation charges may apply.
• Season Passes: Charges for upfront season passes that allow unlimited access for a set period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pinesice.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pinesice.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pinesice.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.