Is PULDTHOME fraud?

This article and service are not officially affiliated with Pldthome

The Guide to Understanding Why You Were Charged By “PULDTHOME” and What To Do About It (pldthome.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "PULDTHOME"?

PLDTHome is a service provider that offers internet, fiber, and cable TV subscriptions to help you stay connected and entertained at home. They focus on providing reliable internet services, along with options for bundled packages that can include different channels and speeds. If you've received a bill from them, it likely relates to your monthly subscription for these services.

PUL: This part often indicates the type of transaction. In this case, it suggests a "pull" transaction, where funds are taken from your account.
DTHOME: This part likely refers to the merchant involved in the transaction, which could be related to home services or home products.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Pldthome?

Monthly Subscription Fees: Many users report recurring charges for internet or cable subscriptions that may not be clearly explained in their initial agreement.
Installation Charges: Fees may apply for equipment installation or setup services that customers opt for when signing up.
Equipment Rental Fees: If customers use rented modems or routers, charges for these can appear monthly on their bills.
Late Payment Fees: Delayed payments can incur additional charges, which some users were unaware of until they received their bills.
Additional Services: Add-on services such as premium channels, streaming services, or increased bandwidth may be automatically included and billed each month.
Promotional Fees: Charges related to promotional periods that revert to standard rates can catch customers off guard.
Service Upgrades: Some users reported being automatically charged when they accepted upgrades or changes to their plans.
Taxes and Surcharges: Additional fees from local taxes or government surcharges may appear as extra charges on the bill.
Account Setup Charges: One-time fees for setting up a new account can also lead to unexpected charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the pldthome.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pldthome.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pldthome.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Pldthome Customer Service Info

If you need assistance, here's how you can get in touch with Pldthome's support team.

Phone

The phone is not available.

support@pldthome.com

Site

https://pldthome.com/contact-us

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Pldthome show up?

PLDTHOME Pldthome Services PLDT Home Internet PLDT Home PH PLDT Home Online PLDT Internet Subscription Pldthome Payment PLDT Service Charge PLDT Home WiFi PLDT Fiber Plan PLDT Home Phone Pldthome Account Charge PLDTHOME RECURRING PLDT Home Billing PLDT Home Plan Charge

The Easiest Way to Cancel Pldthome

If you're frustrated trying to cancel your subscription, membership, or bill from Pldthome—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.