Is "PocketSmith" fraud?

The Guide to Understanding Why You Were Charged By “PocketSmith” and What To Do About It (pocketsmith)

Published

September 13, 2025

Updated

November 2, 2025

What is "PocketSmith"?

PocketSmith helps you manage your money by letting you track your spending, create budgets, and plan for future expenses. They offer subscription services that help you analyze your finances and remind you of upcoming bills. If you see a charge from PocketSmith, it’s likely for your subscription that helps you stay on top of your financial goals.

PocketSmith: The name of the service or company that provides personal finance management tools.
Transaction: A record of money being moved in or out of your account, usually involving a purchase or payment.
Date: The date when the transaction took place, helping you keep track of spending over time.
Amount: The total money spent or received in the transaction, indicating how much you paid or were paid.
Category: A label that describes what the transaction was for, like groceries, bills, or entertainment.
Account: The specific bank or financial account where the transaction was recorded, helping you identify where the money came from or went to.
Reference Number: A unique identifier for the transaction which can be used for tracking or confirming payment.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from pocketsmith?

Subscription fees: Customers may be charged for recurring subscription plans, such as monthly or annual memberships for premium features.
In-app purchases: Charges might occur if users make additional purchases within the app for enhanced functionalities or services.
Trial conversions: Users who sign up for free trials may experience charges once the trial period ends if not canceled beforehand.
Currency conversions: International users might see additional fees for currency conversion when making payments in different currencies.
Payment processing fees: Certain charges may be associated with transaction processing fees, depending on the payment method used.
Family sharing plans: Users subscribed to family plans may see charges for each additional member added to the account.
Account upgrades: Users upgrading their accounts to access premium features could incur one-time charges or increased monthly fees.
Refund reversals: Customers who have received refunds may see deductions from their accounts if the refund process fails or is reversed.
Multiple accounts: Confusion between multiple accounts could lead to unintentional charges if users mistakenly subscribe with different logins.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the pocketsmith via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the pocketsmith refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with pocketsmith, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

pocketsmith Customer Service Info

If you need assistance, here's how you can get in touch with pocketsmith's support team.

Phone

The phone is not available.

support@pocketsmith.com

Site

https://www.pocketsmith.com/support

Get help with your refund

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What other ways do charges from pocketsmith show up?

POCKETSMITH POCKET SMITH PSMITH PAYMENT PSMITH ONLINE POCKET-SMITH POCKETSMITH SUBSCRIPTION POCKETSMITH APP PCKTSMT-XX PCKT-SMITH POCKETSMITH INC PSMITH-SERVICE POCKET-SMITH-RECURRING POCKET-SMITH-TRANS

The Easiest Way to Cancel pocketsmith

If you're frustrated trying to cancel your subscription, membership, or bill from pocketsmith—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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